Last updated: January 9, 2021.
We appreciate your trust that we will use your information responsibly and carefully. This Privacy Notice describes how FunkWorksUSA.com and its affiliates collect and process your personal information. By using our website, you are consenting to the practices described in this Privacy Notice.
What Personal Information About Customers Do We Collect?
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
- Information You Give Us: We receive and store any information you provide in relation to purchasing FunkWorks Entertainment product offerings.
- Automatic Information: Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our website for information, entertainment purposes, or to make purchases.
- Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our payment vendors or delivery carriers, which we use to correct our records and deliver your next purchase more easily.
How Do We Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
- Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Provide, troubleshoot, and improve our Services. We may use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our service.
- Recommendations and personalization. We may use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, to enhance the products or services we offer.
- Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
- Communicate with you. We use your personal information to communicate with you in relation to FunkWorks Entertainment products via different channels (e.g., by email or phone). We may offer a product, substitution, or seek clarification to properly fill a product order.
- Advertising. We may use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
- Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, FunkWorks Entertainment, and/or others.
What About Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve our website experience and/or services, we may use cookies and other identifiers.
Do We Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
- Transactions involving Third Parties: We may make available to you services, products, applications, or skills provided by third parties for use on or through FunkWorksUSA.com. We also offer services or sell product lines jointly with third-party businesses, such as other music, merchandise, or products. We will make it obvious if we are offering a third party product, and we may share customers' personal information related to those transactions with that third party.
- Third-Party Service Providers: If necessary, we may employ other companies/individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
- Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that FunkWorks Entertainment is sold, or some or all of its assets are acquired, customer information will likely be one of the transferred assets.
- Protection of FunkWorks Entertainment and Others: We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of FunkWorks Entertainment, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
- We work to protect the security of your personal information during transmission by using encryption protocols and software.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.
What About Advertising?
- Third-Party Advertisers and Links to Other Websites: FunkWorks Entertainment may include third-party advertising and links to other websites and/or apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
- Use of Third-Party Advertising Services: We may provide ad companies with information that allows them to serve you with more useful and relevant ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. Some ad companies also use this information to serve you relevant ads from other advertisers. You can opt-out of third-party advertising by submitting an opt-out request.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact us.
Are Children Allowed to Make Purchases?
We do not sell products for purchase by children. We sell products for purchase by adults. If you are under 18, you may use our website only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 18 without the consent of the child's parent or guardian.
California Consumer Privacy Act
We also comply with all requirements of the California Consumer Privacy Act.
Conditions of Use, Notices, and Revisions
If you choose to use FunkWorksUSA.com, your use and any dispute over privacy is subject to this Notice, including limitations on damages, resolution of disputes, and application of the law in the state of California. If you have any concern about privacy, please contact us with a thorough description, and we will try to resolve it. Our business may require changes to remain competitive, and our Privacy Notice may change with or without prior notice. You should check our website(s) frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you. We will never materially change our practices or policies to make them less protective of customer information collected in the past without the consent of affected customers.
Examples of Information Collected
Information You Give Us When You Use FunkWorksUSA.com:
You provide information to us when you:
- search or shop for products or services in our stores;
- add or remove an item from your cart, or place an order through our website;
- download, stream, view, or use content on a device or through a service or application on a device;
- communicate with us by phone, email, or otherwise;
- complete a questionnaire, a support ticket, or a contest entry form;
- employ Product Availability Alerts, such as Available to Order Notifications.
As a result of those actions, you might supply us with such information as:
- identifying information such as your name, address, and phone numbers;
- payment information;
- your age;
- your location information;
- your IP address;
- people, addresses and phone numbers listed in your Addresses;
- email addresses of your friends and other people;
- content of reviews and emails to us;
- information and documents regarding identity, including Social Security and driver's license numbers;
- corporate and financial information;
- credit history information; and
Automatic Information
Examples of the information we collect and analyze include:
- the internet protocol (IP) address used to connect your computer to the internet;
- login, email address, and password;
- the location of your device or computer;
- content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
- device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
- version and time zone settings;
- purchase and content use history
- the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
- phone numbers used to call our customer service number; and
We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Information from Other Sources
Examples of information we receive from other sources include:
- updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
- account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
- information about your interactions with products and services offered by our subsidiaries;
- search results and links, including paid listings;
- information about internet-connected devices and services; and
Information You Can Access
Examples of information you can access through FunkWorksUSA.com may include:
- status of recent orders;
- your recent order history;
- personally identifiable information (including name, email, password, if necessary or applicable;
- payment settings (including payment card information);